Forum Discussion

cdubbleyoo's avatar
cdubbleyoo
Channel Surfer
4 years ago
Solved

Hey Roku, let us disable the branded shortcut buttons.

Yeah, this topic probably has come up before. This is how I choose to log a vote.

 

If you MUST have the branded buttons, make it so they can at least be deactivated.

 

How about a compromise - allow those companies to pay to be pre-installed with a little sticker over each, then allow the users to say yay/nay to each.

 

If nothing else, sell a non-branded version of each remote. I'd pay more to be left alone. I'd also pay for an updated gaming remote...or you could just let us use BT controllers.

 

Roku used to be cool. Now? Meh.

remotes
  • RokuTakashi's avatar
    RokuTakashi
    3 years ago

    Hi Community users,

    Thanks for posting in the Roku Community!

    We hear you about the Roku remotes having pre-installed shortcut buttons. Regarding the programmable buttons, this feature is available with the Roku Voice Remote Pro, with two personalized shortcut buttons set with your voice, so you can launch popular streaming channels, playlists, adjust settings, and more in a press. For more info, check out these links: Roku Voice Remote Pro and Getting to know your Roku® Voice Remote Pro

    If you have further inquiries, please don't hesitate to let us know!

    All the best,
    Kash

  • cdubbleyoo's avatar
    cdubbleyoo
    2 years ago

    Wow, I didn't realize a Roku community rep had responded to this topic.

    ( a year later?)

    Adding programmable buttons to the same remote doesn't solve the primary issue.

    I haven't been using that Roku much anyway, but I may just pawn it off as I don't really want to agree to Roku's new use agreement. Maybe someone should contact one of the eBay sellers of the silicone cover and see if they can get a supplier to make a remote that comes with a cover for the extra buttons.

    The draw of the Roku was getting a streaming content experience I controlled...and not being marketed to.

    The only reason Apple doesn't have the extra buttons is because Apple produces its own content and would prefer you $pend you time watching that.

20 Replies

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  • StevenCee's avatar
    StevenCee
    Roku Guru
    4 years ago

    I agree!! They only clutter up the remote, and especially for those of us with large hands it makes touching it anywhere, far too easy to end up Muted, Powered Off, or connected to one of the premium channels sitting on the remote! Never had these kinds of issues with any other remote in my life!  Who thought of these things? It would make at least a little more sense if we could choose which channel, the branded shortcut buttons would go. As is I only ever use one of the four, & I can just as easily go the Home setting, and hit it from there....

    • traceytaylor's avatar
      traceytaylor
      Channel Surfer
      4 years ago

      I absolutely never use mine, except by accident. Total waste.

  • DLinMA's avatar
    DLinMA
    Newbie
    3 years ago

    It would be nice to be able to either disable or reprogram the buttons. This would help the aged and those with disabilities to easily select which channels they tend to watch.

    • Quantum_Cat's avatar
      Quantum_Cat
      Reel Rookie
      3 years ago

      I completely agree. Those channel buttons, for me, ruin an otherwise decent remote. They should be, along with the gaming buttons, be reprogrammable. I would buy a better remote. 


      That all being said, does Roku even pay attention to such user feedback?

      • StevenCee's avatar
        StevenCee
        Roku Guru
        3 years ago

        I agree, I can't count how many times I'm in the middle of watching a movie, or the news, and should I happen to accidentally touch any part of the remote, it either mutes the sound, changes the channel, goes to one of the branded channels, or turns off completely!
        It's ridiculous, I've had remotes for decades, and never had one that was impossible to grip without triggering some unwanted change! I have large hands, so, especially in low light, it's not so easy to be able to ever so delicately & precisely, pick it up, so as not to interrupt what I'm watching.... never had this problem before.

  • cdubbleyoo's avatar
    cdubbleyoo
    Channel Surfer
    2 years ago

    Wow, I didn't realize a Roku community rep had responded to this topic.

    ( a year later?)

    Adding programmable buttons to the same remote doesn't solve the primary issue.

    I haven't been using that Roku much anyway, but I may just pawn it off as I don't really want to agree to Roku's new use agreement. Maybe someone should contact one of the eBay sellers of the silicone cover and see if they can get a supplier to make a remote that comes with a cover for the extra buttons.

    The draw of the Roku was getting a streaming content experience I controlled...and not being marketed to.

    The only reason Apple doesn't have the extra buttons is because Apple produces its own content and would prefer you $pend you time watching that.