Help with Reboot/Shutdown Loop
I have a TCL Roku ready tv; Software version 12.50.0... Build 4176. Mine does not "loop" but turns off after an audible click. Oftentimes it takes longer to turn on than it gives me time to watch then it is off again.
Not sure if any of you can help but here goes... I've been corresponding back and forth with Roku Developers who referred me to TCL (knew it was not TCL's problem). They tried helping me and it was even more obvious the tv is not the problem but the software, Roku, is the problem.
Tried everything TCL and Roku suggested but to no avail. Roku needs to rewrite software eliminating a timer, which seems to be embedded in their software and they are not aware, and bring back channels. To me this doesn't seem an impossible task.
I can't give a particular channel because no channel shows up. In order to regain channels and stop the turning off I have to do a "factory reset"; once everything is back in place all works perfectly. Next day the problems start all over again. It is a vicious cycle that is extremely frustrating.