Forum Discussion

PerKj's avatar
PerKj
Reel Rookie
2 years ago

Headphones only working on one side

I just bought a Roku Ultra and have the same problem. Did you manage to solve it?
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RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Thanks for keeping us posted, PerKj

We've sent you a PM regarding this issue for us to discuss it better.

Kindly check your inbox as we've reached you from there.

All the best,
Kash

goosar19's avatar
goosar19
Reel Rookie
2 years ago

Also having the same issue here.  Sometimes both sides will work but more often than not recently its only been on one side.  I have tried plugging the headphones into a computer's headphone jack to verify the headphones work properly and they do.  Tried fiddling with the headphone connections, shaking and turning the jack but nothing.  The remote is charged and all other functions on the remote appear to work.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, goosar19

    Thanks for posting, and congrats on your first post here in the Roku Community.

    Kindly send us a PM here in the Roku Community and we'll be requesting additional information regarding the concern you have and we'll further assist.

    We hope to hear back from you.

    All the best,
    Kash

    • goosar19's avatar
      goosar19
      Reel Rookie
      2 years ago

      Sent a PM but received no response