Forum Discussion

Dermdoc12's avatar
Dermdoc12
Reel Rookie
3 months ago

Headphones are not working

my headphones worked initially, and when I went back to use them, they didn’t work. I checked all the connections, rebooted everything, and also paired them again. The headphones have power to it headphone stand, has power to it. All the wires are going to where they’re supposed to since it had worked previously, but I get no volume
help

4 Replies

  • my wireless headphones were working initially and then when I tried to use them again, they didn’t work. When I go to settings under devices, there is no headphone option. The headphones are turned on and all the connection seems secure so I am at a loss

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey, Dermdoc12.

    Thanks for reaching out!

    Can you tell us the model number of your Roku device and what kind of headphones you're using? And have you tried hooking up a different pair of headphones to see if that works with the Roku?

    Let us know what you find out!

    Roku Community Team

    • MasonHale's avatar
      MasonHale
      Newbie

      Have you found any solution? I am facing the same issue.

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator

        MasonHale 

        Thanks for letting us know about the headphone issues with your Roku device. Can you share what RokuEmmanuel-D mentioned? This information will help us investigate the issue and assist you better.

        Looking forward to your response.

        Roku Community Team