Hi Larry95376,
We appreciate you for your first post in the Roku Community!
Thanks for letting us know about the behavior you are seeing with using headphones with Roku remote for private listening and we appreciate the troubleshooting steps you've done so far.
We recommend performing the below steps and see if you can resolve the issue:
- Check that your headphones are securely connected by removing and firmly inserting them.
- Make sure your headphones are working properly by listening to them while playing music from another app on your mobile device.
- Stop and resume the movie or TV show you are watching.
If the issue persists, please refer to the support article here for additional troubleshooting steps: How to use headphones with your RokuĀ® voice remote for private listening | Official Roku Support
Does this clear up the issue you are seeing? Please keep us posted.
Best regards,
Mary