Forum Discussion

dumbshe's avatar
dumbshe
Channel Surfer
2 months ago
Solved

HDMI says non active won't play through my stereo

  • The HDMI says non active, won't play through my stereo.
  • dumbshe's avatar
    dumbshe
    2 months ago

    Model #32s301-w,what else do you want to know 

4 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    dumbshe 

    Thanks for getting in touch! We’re here to help. Could you let us know what Roku TV or device you’re using? Also, what have you already tried to fix the issue?

    In the meantime, try unplugging the stereo and plugging it back in to ensure it is properly connected.

    Let us know how it goes. 

    Roku Community Team

    • dumbshe's avatar
      dumbshe
      Channel Surfer

      Model #32s301-w,what else do you want to know 

    • dumbshe's avatar
      dumbshe
      Channel Surfer

      I've tried everything,how can I get the audio settings to say active 

    • dumbshe's avatar
      dumbshe
      Channel Surfer

      Tried everything,how can I get HDMI to be active?