Forum Discussion

Stevecaudill16's avatar
Stevecaudill16
Newbie
7 months ago

HDMI port not visible when signed in

I recently added a new device to my Roku account.  Now when signed into my account, my devices do not show my HDMI ports.  When I sign out and return to the basic screen the ports are active.

I have restarted my systems, removed and added the TV to my account, but still cannot access the ports.

Please assist.

Thank you

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    7 months ago

    It's not clear what you're doing/asking.  Do you have a Roku device connected to a Roku TV?  If so, you need to use the TV's remote to access the inputs.  If that's not it, give us more details.