Forum Discussion

Jakede12's avatar
Jakede12
Newbie
2 years ago

Having trouble changing WiFi to my Roku that isn’t on my account

I changed my WiFi in my house and tried to change the Roku to the new WiFi and accidentally deleted it. Now I can’t get it to add back to my account

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    Do you mean you unlinked it from your account at https://my.roku.com?  You'll have to factory reset it and link it again.  Everything should come back, but you may have to log into some services.  You'll need a working physical remote.  The Roku app on your phone won't work until you complete the setup process, if you're using it as a remote.