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antonio993's avatar
antonio993
Reel Rookie
2 years ago
Solved

having issues playing netflix

is anyone else having issues playing netflix on their roku tv? the app will open and maybe play the first 2 mins of a show until it either pauses and won’t continue or just exits the app. i tried del...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Thanks for inquiring an update, Joshkendle

    For the time being, the issue is being worked on by the appropriate Roku team. It might also be best to contact the channel provider's support and inquire further about this since most channels on the Roku platform are maintained and developed by the channel providers themselves.

    In addition, you can check if the channel is up-to-date by manually checking for updates to get the latest version of the channel that might resolve the issue. To do this, highlight the channel, then press the star (*) button. After this, select "Check for Updates".

    We hope the best for you.

    All the best,

    Kash