Forum Discussion
reverev
3 years agoChannel Surfer
Good Morning Mary,
In answer to your question, I have reset my router, and the express device, but as I said before everything works except Roku. It could be the express device, it gets hot, other than that I don't know.
Thank you for responding!
HDMIGuy
3 years agoRoku Guru
reverev Have you checked that your router is broadcasting on 2.4 GHz b/g/n ?
Furthermore, if the affected device is either a Roku Express or Roku Premiere, please note that they are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to. You can check your device model by navigating to Settings > System > About.