Forum Discussion

APP5's avatar
APP5
Reel Rookie
2 years ago
Solved

Generic icons on Roku home page

Why I see generic (broken) icons on my new Roku Express 4k+ Home page? (like for "Films", "TV Shows", etc)

TV & Player Setup
  • APP5's avatar
    APP5
    2 years ago

    It's Ok, I fixed it by toggling the screen resolution. 

4 Replies

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hello, APP5.

    Thank you for making your first post to the Roku Community!

    We appreciate you informing us about this feature. Let's try if you can take this one by going to Settings > Home Screen.

    Please keep us updated on what you find.

    Thank you,
    Rey

    • APP5's avatar
      APP5
      Reel Rookie
      2 years ago

      Yes, I can do that but it does not fix it.

      • RokuEuniceL's avatar
        RokuEuniceL
        Retired Moderator
        2 years ago

        Hi debrabrownbear,

        Thank you for keeping us posted here in the Roku Community!

        We appreciate you letting us know about this. We'd like to know more about it so we can further assist you.

        Can you please send us a photo of the running concern so we can use it as a reference?

        We look forward to hearing from you and looking closely into this issue. Thank you!

        Kind regards,

        Eunice