Forum Discussion

LexLuthor1's avatar
LexLuthor1
Channel Surfer
4 years ago

Free HDMI Extender. I cannot fill the form. The page have problems

I tried 3 times to fill out the form to request the HDMI extender, but the page is having problems. Please correct this so that we can make the request for the extender as you offer it. Thanks. I nee...
remotes
Poohkie's avatar
Poohkie
Reel Rookie
4 years ago

Web page still not accepting request. 

Error We are unable to process your order at this moment. Please try again.

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Obviously by the number of complaints, I'm not alone in this frustration. 

 

 

 

Poohkie's avatar
Poohkie
Reel Rookie
4 years ago

Web page is now working. Request went through and now I wait 3-5 days and hopefully I receive my extender cables.

 

Thanks for your prompt replies and suggestions.

  • ajune's avatar
    ajune
    Reel Rookie
    4 years ago

    Thank you so much!  I just checked again and my order went through!  Thanks Roku Community. 🌞 

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      4 years ago

      Thanks for the update everyone,

      We're glad to know it worked. Please let us know if there's anything else we can help you with.
      We appreciate your patience with this matter!


      Regards,
      Nimfa

      • kande000's avatar
        kande000
        Reel Rookie
        4 years ago

        Form worked for me today BUT only by using serial number as on back of stick. This is the device ID in settings. I'll see what happens in 3-5 days when delivery is due. 

        kande000