Forum Discussion

LexLuthor1's avatar
LexLuthor1
Channel Surfer
4 years ago

Free HDMI Extender. I cannot fill the form. The page have problems

I tried 3 times to fill out the form to request the HDMI extender, but the page is having problems. Please correct this so that we can make the request for the extender as you offer it. Thanks. I nee...
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EricBatdorf's avatar
EricBatdorf
Newbie
4 years ago

I also cannot claim mine I get the "We are unable to process your order at the moment. Please try again." message each time. My serial number is 2139A1438803. I'm not sure if this is where I should post this and the email with this roku account is not usable so if someone working replies it should be to either my phone number or at [personal information removed]

RokuMary-F's avatar
RokuMary-F
Community Moderator
4 years ago

Hi EricBatdorf,

Thanks for posting in the Roku Community!

Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email addresses, or payment information. Community content is visible to all Community members.

Please be noted that the information you provided is your device ID, we suggest entering the serial number found in your Roku device by going to Settings > System > About. 

Keep us posted from there if you need additional help.


Best regards,
Mary