Forum Discussion
giraffe23
4 years agoChannel Surfer
I had the same problem. My serial number on the TV is:
XO17OOUMWEH6
I contacted support. I did not receive any email with the tracking number for the shipment of the HDMI Extender.
RokuKariza-D
4 years agoRetired Moderator
We sincerely apologize for the inconvenience this has caused you.
It looks like you were in recent contact with our Support team. We would recommend continuing to work with them to resolve the issue you are experiencing as they would best be able to assist you moving forward.
Thank you for your understanding.
All the best,
Kariza