Forum Discussion

Wlmitty's avatar
Wlmitty
Reel Rookie
2 years ago
Solved

Fix for mobile app login failure

I found a way to get the login failure fixed. You need to uninstall whatever version you have and then find, download, and then side load this version of the Roku app 9.1.0.1762787. Problem solved. A...
  • JerseyMike4's avatar
    JerseyMike4
    2 years ago

    The fix I posted above still works for me and I just tried it on a new phone. I also posted the instructions in my review on the Play store.

    Grab the old apk from the link above and install it. Before opening the app for the first time, turn on Airplane mode so that it doesn't try to force you to update. The app will have a message about fixing your wifi settings. You simply turn Airplane mode back off and then the app will ask you to log in, which you'll do without an issue. When you exit out and re-open the app, it'll ask you to update. You could also just go to the Play store to update, but this is a bit quicker.

    To reiterate, the steps are:

    1. Download the apk and sideload it.

    2. Turn on Airplane mode, open the app, turn off Airplane mode.

    3. Log in successfully.

    4. Update the app through Play store.

    You only have to do this once to get logged in.

    On a side note, are your phones stock? Mine isn't rooted, but I do have an unlocked bootloader and I wonder if that's part of the issue. I also have an adblocker, but I don't think that was an issue.