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Jglte7620's avatar
Jglte7620
Reel Rookie
5 years ago
Solved

Favorites completely gone!

Model: Hisense 58R6+
Serial#: X001008E2VLR
Device ID: S02589DE2VLR
Operating System: 9.4.0 • build 4192-94

After this last update a week ago, it completely removed my favorites. I cannot even go into my TV Input to request my favorite list back. Please bring the favorites back! 

  • Hi everyone,

    Thanks for the posts.

    Please be aware that the Auto Favorites feature has been moved to the Recent Channels view. In addition, the All Channels view will no longer be ordered based on the channels in Auto Favorites.

    You will be able to show/hide OTA channels and OTT streaming channels. For more information about how to do this, visit our Support page here: How do I find TV listings using Live TV Channel Guide?

    We look forward to having additional channel management features in the future.


    Thanks,
    Danny