Forum Discussion

Mnm1's avatar
Mnm1
Reel Rookie
21 days ago

Faulty error with software update

I’ve tried all methods nothing works. My software is up to date. Also called customer support. I don’t have this problem on my other device. I’m tired of restarting my TV a second time to get the message to go away. 

home screen
roku player

1 Reply

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    21 days ago

    Hi there! Mnm1​ 

    It seems your Roku is showing an error. Could you let me know what error message you're seeing? A quick photo would be helpful. Also, have you tried connecting to a personal hotspot to see if the issue persists?

    Looking forward to your response!

    Roku Community Team