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8ruhdon's avatar
8ruhdon
Newbie
3 years ago

Factory Reseted Roku TV and can't get past set up menu

Today I Factory Reset my Roku TV because it was laggy. Now I can't get past the set up menu because the remote I have can only use the power button. I don't have the original remote that came with the TV because I lost it. The remote I currently have does not have a Pairing button on it. Does someone thing they can help me out with this?

Update - So I figured it out. If you have a Roku voice remote without the pairing button, hold down the home and back button together for 5 Seconds to pair. After this I was able to set up my tv again. : )

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    3 years ago

    8ruhdon 

    If you factory reset the RokuTV, you are going to need a physical Roku remote, or a compatible RokuTV universal streaming remote to proceed through setup and activation.

    Walmart, Best Buy, Target, etc, sell both inexpensive IR based universal streaming remotes compatible with RokuTV and Roku devices (just look at packaging to make sure to get right instance), and they also sell Roku Voice Remotes for about $20 which will work with your RokuTV.

    Unfortunately, always need a physical remote to setup and activate a Roku device when new or after a factory reset.