Forum Discussion

Dibbis's avatar
Dibbis
Newbie
9 months ago
Solved

Excessive power consumption and heat

as I’ve seen with many other posts more recently Roku is consuming a ton of power and generating a ton of heat that never occurred in the past.   Seems to be with me through the most recent or next t...
  • RokuRiamie-D's avatar
    9 months ago

    Hi Dibbis,

    Welcome to the Roku Community!

    We are glad you are sharing your concern about your Roku mobile app causing your mobile device to overheat. We would like to take a closer look into this issue.

    Could you please tell us the version of the Roku mobile app and the iOS version of your mobile device? In the meantime, we suggest you try the following:

    • Uninstall the Roku mobile app
    • Restart your mobile device
    • Restart your Roku device by going through Settings > System > Power > System restart.

    Providing these details will help us to look closely into the issue. Please keep us posted.

    Regards,
    Riamie