Forum Discussion

Private1's avatar
Private1
Newbie
3 years ago
Solved

Everything works for a few seconds then appears to time out and default to remote setup

Roku Ultra on LG.  Worked great for years. Suddenly stopped. It does everything right, but then abruptly goes to home then to remote setup. Everything appears to be fine with the remote. I've changed...
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  • RokuKarla's avatar
    RokuKarla
    3 years ago

    Hello Private1

    Thanks for reaching out to the Roku community!

    Could you try re-pairing your remote to your Roku device and see if that will resolve the issue you're experiencing? We recommend doing basic troubleshooting steps on that Roku remote and checking if these steps would resolve this issue: How to fix your Roku voice or simple remote that is not working 

    Please keep us posted and we will be able to assist you further.


    Regards,
    Karla

RokuKarla's avatar
RokuKarla
Retired Moderator
3 years ago

Hello Private1

Thanks for reaching out to the Roku community!

Could you try re-pairing your remote to your Roku device and see if that will resolve the issue you're experiencing? We recommend doing basic troubleshooting steps on that Roku remote and checking if these steps would resolve this issue: How to fix your Roku voice or simple remote that is not working 

Please keep us posted and we will be able to assist you further.


Regards,
Karla

jbwppa717's avatar
jbwppa717
Channel Surfer
2 years ago