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PPatete's avatar
PPatete
Newbie
7 months ago

Error 05 - Roku device won't restart

Roku won't start. Renewed update many times. Error 05 

Thank you

 

tv & player support

4 Replies

  • Floor's avatar
    Floor
    Newbie
    7 months ago

    So it keeps sending you in the "Update system, updating system 1%, then can't update." Then Updates needed or available - then can't update "wait" CIRCLE OF ROKU **bleep**... Right? Are you using A $30-ish (2022) Roku Express 4K ???

    ____________

    Try going into the secret screen, via tapping the home button 5×'s, then FFrwd 3×'s, then Rrwnd button 2x's. And click; "cycle software update server." Thus changing "beta" to "release". It sometimes will help Land that update. If not Factory reset everything. Try it again tomorrow. If still "can't update". Return the device.

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        23 days ago

        Hi, BeakBoop​ 

        Welcome!

        Thanks for confirming that the troubleshooting step provided in this thread has worked!

        If you need further assistance, feel free to reach out to us. We're here to help.

        Thanks,

        Roku Community Team

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      7 months ago

      Welcome to the Roku Community, PPatete!

      If you encounter Error 005 or "Can't update software. Please try again later," it means that your network connection is unstable.

      Despite our reliable internet connection, occasional disruptions may occur due to speed or signal strength fluctuations. We recommend checking the number of devices currently connected to the network.

      The message typically contains one of the following error codes: 001, 002, 003, 004, or 005.

      Here are some recommended options to consider:

      • Try rebooting the router/modem and Roku device by unplugging them from the power outlet for 20 to 60 seconds before plugging them back in.
      • Explore the option of connecting to a mobile hotspot and performing the update.

      For reference, visit our helpful FAQ article. This page provides common concerns, troubleshooting, error codes, and recommended actions.

      If this works for you or if the issue persists, let us know so we can explore more troubleshooting options.

      Thank you,
      Chel