eARC Stopped Working After Working Just Fine
ARC was working just fine for about three days and now all of the sudden it no longer works. It must have been an update because I turned the TV on and the speakers were set to "On" which I had prev...
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I am experiencing the same issue with my Sonos Arc. The only fix I could find is either resetting the TCL TV or going to cec settings and updating connections. Pulling out the other hdmi inputs would infuriate me.
Honestly I find this unacceptable and if I could return this TV I would. I am definitely not purchasing another Roku product again.
Update to my issue:
I posted my issue directly to Roku tech support and they responded almost immediately. They offered several suggestions which made me notice that one of the HDMI cables was (probably) not an HDMI 2.0 cable. I went into the configuration settings for that audio port and set it to "Compatible". That solved the problem. I suppose that the recent patch on October 30 made a change to the HDMI requirements.
Anyway hope this helps someone. Cheers!
I’ve tried this as well but with no luck. I was on the phone with TCL support and they were baffled as well. They are “escalating” this issue but most likely it’s a software issue that I hope Roku is looking into.
