Forum Discussion

AndreaT01's avatar
AndreaT01
Reel Rookie
2 years ago
Solved

Dynamic wallpapers disappeared

Something definitely changed. I had wallpapers up until the 1st week of January 2024. Now what is strange is when I go to "theme" it shows me the options,  I choose 1, but when I go back to my home screen, there's nothing. 

If I try reviewing the wallpaper I choose, it shows it's already there but when I go back to the home screen, it's not loaded.

So when I try searching on the Roku troubleshooting page using the word - wallpapers - nothing comes up for anything referring to the subject. I mean nothing comes up, not even how to set them up. All that comes up is - screen saver and theme packs.

So, that means they must be working on disabling the wallpaper feature 🤔 😳 😠.

If I could hack my TV, I would install my own **bleep** wallpapers and themes and Screensaver. 

I miss my pretty views in the wallpaper feature 😢 😪. 

Screensaver & Theme
    • AndreaT01's avatar
      AndreaT01
      Reel Rookie
      2 years ago

      WALLPAPERS are not the same as - screen savers or theme packs.

      Wallpapers is an additional feature. That tells me you do not understand what I wrote and provided a general response.

      So its possible, you do not have a Roku based t.v. (TCL). 

      When you go to Settings>Theme>WALLPAPERS, you see what is available. 

      My screensaver is fine.

      My Theme only loads the screen saver.

      My Wallpapers are not working but show they are available to download.

      Something is clearly wrong. I have had the t.v. since 2017... Wallpaers stopped working for about a week now.

      • Hoevyjc2's avatar
        Hoevyjc2
        Newbie
        2 years ago

        I had the same thing happen on my brand new Roku tv. I just bought it and the wallpaper worked for the first week or so then it’s just gone and I get a black screen behind the app icons. I tried changing the wallpaper and that did nothing. 

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      4 months ago

      Hey there, AndreaT01.

      Thanks for chiming in here in the Roku Community!

      It's great to see that you're now back up and running. Also, thanks for sharing it here. We really appreciate it. 

      If you have other concerns or need more help, please don't hesitate to let us know so we can assist you immediately!

      Happy Streaming!💜

      Best,
      The Roku Community Team