Forum Discussion
RokuNimfa-C
3 years agoRetired Moderator
Hi DukeSafety,
Welcome to the Roku Community.
We're glad you are here so we can best assist you. We apologize to hear about the charges on your card. Have you already tried contacting our Billing support team? If haven't, for account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: then choose 'Account, payments & subscription'. They are the best ones to help you out with that matter.
We hope to get this sorted out soon. Let us know if you have any other concerns, and we're more than happy to help.
Regards,
Nimfa