Doesn’t show WiFi as an option
None of my 4 Rokus will show my WiFi as an option. I tried typing it in as a private network, but that doesn’t work either. Restarting and unplugging didn’t work. Since it can’t connect to the intern...
Forum Discussion
Hello Sangaris
Thanks for posting in the Roku Community!
For your Express or Roku Premiere device, please note that this is only compatible with wireless b/g/n networks on the 2.4 GHz network. In order for the device to connect, confirm that your router is broadcasting a 2.4GHz Wi-Fi network. You can check your device model by navigating to Settings > System > About.
If you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet
Let us know how it goes!
Regards,
Karla
