Do all Roku’s drain remote batteries so fast?
My #Roku Streaming Stick + (3810, 3811 series) remote went through new batteries about every 3 months (average use; never used the headphones feature). I read here that it was a#Roku Streaming Stick ...
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Apologies for the confusion.
Based on my understanding and on your post above, you're changing your batteries every 2 to 3 months. If you are replacing them in 2 to 3 weeks, we'd love to help you out.
Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
Thanks for your help! The serial number is X0100087JMJX
Thanks for the reply!
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
KarizaI have 2 soundbar pros that drain all the batteries in the remote in about a week. i use them everyday, but I never use the voice or headphone functions.
I called ROKU and they are sending me 2 remotes, but the representative did not have me convinced that this would fix the problem.
I have loved ROKU for years and thought i couldnt go wrong with their soundbar, so i paid the extra
$.This battery experience has been completely frustrating and expensive.. i do the math and it adds up to 100-200 AAA batteries i will have to buy over the course of 1 year.
They are sending me new remotes and i will post an update about how those did on battery usage.
I will say that I am not encouraged.
