Forum Discussion
3 Replies
- RokuMary-FCommunity Moderator
Hi Mabrydozier,
Thanks for your first post in the Roku Community!
We understand your concern about using Photo Streams on Roku and we would be more than happy to assist you with photo streaming on your Roku device.
Note: A stream may not allow 100 photos if the storage limit for the Roku account has been exceeded.
Please answer the following questions so we can get a better understanding of what you are seeing:
- What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
- Have you tried removing the Photo Streams channel this issue from the Roku home screen? Then, restart your device. Once it loads up again, add the channel back once more and try playing content again.
- What are the steps to reproduce the issue you are seeing?
To learn about all the requirements for Photo Streams, visit our Support page: How to use Photo Streams on your Roku® streaming device | Official Roku Support
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary- MabrydozierReel Rookie
Thanks for the prompt response.
A couple of additional notes:
In the stream, there are 517 photos. When I look at them with my iphone or ipad, only the first 100 are shown.
I see no error, just that many of the photos are not shown. It also seems that other times different ones are, but they still cycle on a smaller number than the 517.
I can try what you mentioned.
Is there any way to tell the memory available?
thanks,
Mabry
- RokuMary-FCommunity Moderator
Hi Mabrydozier,
Thanks for following up.
As mentioned in the previous post, there is a possibility that you have exceeded your storage limit, and Photo Streams will only allow 100 photos.
Please keep us posted if you need further assistance or clarification.
Best regards,
Mary