Forum Discussion

ysteja's avatar
ysteja
Newbie
11 days ago

Display turns blank

Display was turning immediately blank after tuning on  cant use the display to use settings.  Try all options in YouTube but still didn't work it all. Finally found the issue with the backlight, but I am unsure how to fix it.

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Welcome,ysteja​!

    We are happy to look into your concern further. Could you provide the following information?

    • What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
    • Is this an issue with all apps or just one?

    We'll wait for your response.

    Thanks,
    -Roku Community Team