Forum Discussion

eaguilar14's avatar
eaguilar14
Reel Rookie
2 years ago
Solved

Disable Roku Start Up Sound

Is there anyway to disable the start up and shut down sound for a Roku Streaming Stick 4k. It is connected to power via USB to the TV. I disabled the sound for the menu but that does not disable the ...
TV & Player settings
  • RokuERey's avatar
    RokuERey
    2 years ago

    Hi eaguilar14,

    Welcome to the Roku Community! 

    We appreciate your feedback about this and we're sorry for the inconvenience this may have caused.

    Please be advised that this feature is by design and no option to turn it off,  but we'll make sure to get this feedback in hand to the concerned team.

    Best regards,
    Rey

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi eaguilar14,

Welcome to the Roku Community! 

We appreciate your feedback about this and we're sorry for the inconvenience this may have caused.

Please be advised that this feature is by design and no option to turn it off,  but we'll make sure to get this feedback in hand to the concerned team.

Best regards,
Rey

eaguilar14's avatar
eaguilar14
Reel Rookie
2 years ago

It actually looks like this was caused by the Roku but it’s a setting on my TV. I originally did not have start up sound on my TV set to on. I checked the setting and it was now on. I turned that setting off on my TV settings and I no longer get the sound. 

  • bamashooter's avatar
    bamashooter
    Streaming Star
    2 years ago

    It now does it on my Roku tv which was purchased only a few months ago. It started about a week or so again. It lasted a few days and went away on its on. Now it's back today. It happens when I launch YTTV either from the home page or a programmed button. Haven't tried other apps. Its always done it on my smaller, older Roku tv. long with that, it has come close to increasing my volume by nearly 100%. Prior to, I normally had my volume set at 9 using my 31" Roku soundbar. Now the same level of volume is at the 5 setting.

    • RokuElmer-H's avatar
      RokuElmer-H
      Community Moderator
      2 years ago

      Hi, bamashooter!

      Thanks for posting in the Roku Community!

      We apologize for the inconvenience caused and thank you for your feedback.

      Please be advised that this feature is intentional and cannot be disabled. However, we will share your feedback with the appropriate Roku team.

      Wish you all the best,
      Elmer

      • bamashooter's avatar
        bamashooter
        Streaming Star
        2 years ago

        Thank you. If intentional, why is it intermittent and along with it, my volume levels change per setting? Why is it intentional in the first place? I have the box checked to receive an email when someone replies. No email. Thanks.