Forum Discussion

dufflorie's avatar
dufflorie
Newbie
2 years ago

Did not get a remote with my tv can’t use it

Purchased the tv but it doesn’t have a remote ? Now I can’t use the tv ? There’s no buttons ? To manually select anything like a menu to select the wireless to set up a universal or app remote ? Help please ??

    • renojim's avatar
      renojim
      Community Streaming Expert
      2 years ago

      dufflorie, the app won't work until it's connected to your network and you'll need a physical remote to get it connected to your Wi-Fi.  You can get a Roku voice remote, a remote from the TV's manufacturer, or a universal remote that supports Roku TVs.

    • Souc's avatar
      Souc
      Reel Rookie
      2 years ago

      If you didn't get a remote I would contact whomever you purchased it from. You can also try downloading the remote app (The Roku App) on your phone or buying a remote from Walmart or something for it. Hope that helps!