Forum Discussion

wrf1's avatar
wrf1
Newbie
2 years ago
Solved

dialog box stays on screen all the time

I just installed a new Roku Ultra and everything went fine except there is a dialog box saying: (additional settings have been detected for the currently connected Roku. Select `accept` button and set it up to control the Roku with your magic remote faster without lagging. Do you want to set up universal control settings?) there`s also a decline and block button. This dialog block sits on top of the screen and cannot be manipulated with the remote. I`ve tried all the re-sets and un-plugging multiple times and it just keeps coming back.

  • Yes, that one won't be able to interact with something overlayed by the TV.

4 Replies

  • When you say "cannot be manipulated with the remote" do you mean your magic remote?  (Which is an LG product I believe.)  If you try to run your TV's GUI from the Roku remote, that won't work.

      • Strega2's avatar
        Strega2
        Roku Guru

        Yes, that one won't be able to interact with something overlayed by the TV.