Device randomly restarts all the time
Multiple times a day while watching any app my roku will restart completly . I'm sick of it . Why is this happening?
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Mine too. Roku Ultra. Continually reboots. Sound comes first for about 5 seconds and then picture comes on for about a half second. Then nothing for about 5 seconds and then the cycle starts all over. During the reboot the LG tv displays "This app will now restart to free up more memory."
Idontknowwtf wrote:Multiple times a day while watching any app my roku will restart completly . I'm sick of it . Why is this happening?
What is your Roku device model number and OS version/build? Settings > System > About
Mine has been doing the same thing for about a week now
Hi Cableman,
Welcome to the Roku Community!
I'd be happy to take a closer look to see how we can help get you up and running. Can you please provide us with more specific information about the issue you are experiencing? What Roku model device are you using? How are you powering the device? Is it plugged into the TV USB port, or is it plugged into the wall outlet with the provided cables? In addition, have you tried using another HDMI port on your TV as well as trying your device on another TV to see if you are seeing the same issue?
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary
am also having this issue on two of my Roku TV's one is a recent purchased ONN Tv Model H507X from Walmart it is also updated to 11.5, and also on my older Hisense Tv Model Number 32H4030. This issue happens on pretty much almost every channel app, some times as soon as I enter the app , sometimes just after I start a movie or show, and at least one during the movie or show that I am watching, it happens when the tv has just been turned on or even after its been on for hours, It has happened twice today just on my Hi-sense tv while I was trying to watch a move on Netflix, and also on Disney+, it happens on Amazon Prime Video, HBO MAX, ABC, ABC30, Tubi, The Roku Channel, YouTube Tubi, Peacock, Paramount +, Pluto Tv, Starz Showtime anytime, Weather Channel, and Weather nation, Watch TCM, The Criterion Channel, Movieland TV (all the time several times during the movies) Free Vee, and also while watching the Antenna input for local TV channels, there are also many more that I can list but I risk making a long list.
This is an irritating issue, I would appreciate some guidance on how to correct this issue, Please.
Hi DaveWood,
Thanks for posting in the Roku Community!
We apologize for the inconvenience. We would like to know what went wrong so we can assist you further and fix the issue. As a first step, we would recommend disconnecting your wireless network, then rebooting your Roku device to see if Roku device is experiencing the same issue. Once the device is getting past the loading screen, try reconnecting your wireless network.
Does this clear up the issue you are seeing? Please keep us posted.
Best regards,
MaryI have completed that several times and my Roku Tv still goes through a restarts not long after, I recently changed my gateway router due to a previous one that I had quit working, I had the shut down issue with the old gateway router also
