Forum Discussion

Redirishboy's avatar
Redirishboy
Reel Rookie
3 years ago

Device is coming back on by itself and not completely shutting down after the 20 minute mark

It appears the Device sometimes shuts off after the 20 minute no activity as it's supposed to do when I'm done using it. However I'm seeing it's turning back on by itself without any remote input? Al...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi Redirishboy, 

Thanks for posting in the Roku Community. 

When auto power savings is enabled and your compatible Roku player is idle for 20 minutes it automatically enters a low power mode and attempts to power off the TV it is connected to. You can use the following steps to disable auto power savings.

  1. Press Home  on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power
  5. Select Auto power savings
  6. Uncheck the box next to After 20 minutes of no interaction

After you disable auto power savings, your Roku player will remain "awake" and ready to be used any time your TV is powered on.

For reference, you may also check our Support page: How to disable auto power savings on your Roku® streaming player

Does this clear the issue you are seeing? Keep us posted. 


Regards,
Nimfa