Forum Discussion

KellyAG's avatar
KellyAG
Channel Surfer
7 months ago

Deleted app keeps reappearing

I ended my MGM subscription a couple months ago. I deleted the app on my.Roku TV and it keeps reappearing. I've gone to my device settings on my mobile Roku app and it is not there. Help?

2 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    7 months ago

    Hi KellyAG,

    Thank you for posting here in the Roku Community!

    We acknowledge your concern about the deleted apps or channels that keep appearing on your home screen. We're happy to assist you.

    Applications are linked to your Roku account rather than a specific Roku device. An app will be added or removed from all devices connected to the same Roku account if you make changes to one. So, do you own more than one Roku device? Do you recognize the email address that appears under Settings->System->About, or is it someone else's?

    We look forward to hearing from you soon.

    Thanks,
    John

    • KellyAG's avatar
      KellyAG
      Channel Surfer
      7 months ago

      There is only one Roku account in my home. One tv and one mobile app on the same account. 

       

      Thanks for responding.