Forum Discussion

AAAAA's avatar
AAAAA
Reel Rookie
2 months ago
Solved

Delay on homescreen response

Does anyone else with a 4k stick get a thing where after the home screen is up, it takes a long time for it to respond to your remote?

remotes
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 months ago

    Thanks for reporting this, AAAAA.

    Have you tried restarting the Roku device and seeing if there are any changes to the screen response?

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Let us know if that fixes it!

    Roku Community Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    2 months ago

    Thanks for reporting this, AAAAA.

    Have you tried restarting the Roku device and seeing if there are any changes to the screen response?

    Here's how:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Let us know if that fixes it!

    Roku Community Team