Forum Discussion

carpentermate's avatar
carpentermate
Streaming Star
2 years ago
Solved

Data Rejected - Missing Connection

Hi Gang I have #2 Ultra'a and One Express which were all working fine. I turned off the Express unit because (by faulty design), it actually draws too much heat and isn't used that much.  When I we...
tv & player wifi
  • Strega2's avatar
    Strega2
    2 years ago

    The 3900 didn’t have 5GHz networking.  I’m not sure from your description, but I THINK that may be what you’re trying to connect to.  (from “BHN ..... -5G”) I might guess, that you turned the Express off, and while you were doing that, 2.4GHz was turned off on your router.  (This has happened to some people during automatic router/gateway updates.) So then, when you turned the Express back on, its old network was nowhere to be found.

    That said, I had a 3900 and it got flakey after a couple of years and I replaced it.  Possibly just not one of their better hardware designs.

Strega2's avatar
Strega2
Roku Guru
2 years ago

The 3900 didn’t have 5GHz networking.  I’m not sure from your description, but I THINK that may be what you’re trying to connect to.  (from “BHN ..... -5G”) I might guess, that you turned the Express off, and while you were doing that, 2.4GHz was turned off on your router.  (This has happened to some people during automatic router/gateway updates.) So then, when you turned the Express back on, its old network was nowhere to be found.

That said, I had a 3900 and it got flakey after a couple of years and I replaced it.  Possibly just not one of their better hardware designs.

  • carpentermate's avatar
    carpentermate
    Streaming Star
    2 years ago

    Hey Mr. Strega Thank You for the valuable input ... 😁 Your name sounds like a fine Italian Dish or possibly a Constellation or Star in the universe! LOL

    Yeah I never cared for the darn thing. (Got too darn hot for my taste - didn't wanna to risk a fire), TERRIBLE DESIGN. Oh and BTW the darn Spectrum Rep here in Florida, who I spoke to wasn't worth a darn either. She got 'pissey' with me and REFUSED to believe there was absolutely 'No Familiar Data Remaining' in the connection choices. (Nothing I can see indicating my previous data). What pisses me off is how MOST of these Reps (automatically) assume you're just a typical 'Marching Moron' This is how far our society has degraded: 'we're so god darn dumb' that even the average Tech Reps aren't taught to remember we're NOT all that stupid! And that some of us 'could' actually be brighter and smarter than they are!

    Ok - That Does It for 'Little Mr. Express' who's getting ready for his EXPRESS train into the DEEP.... haha

    Gonna have to buy another New Ultra ...

    One last question: I have 2-3 older roku units (definitely not sticks), about 14-15 years old that were programed to still bring up 'Older Movie Trivia' from movies like "The Treasure of the Sierra Madre" etc. At some point, (I'm assuming either roku (or) 'someone' made a conscious decision) to REMOVE movie trivia from movies they considered irrelevant, too old or just not worthy of retaining? I assume it may have had something to do with reducing costs/FTP space etc? Anyway, certain Trivia that was once there, is GONE (removed) from ANY Ultra manufactured from about 2018 on .... Trust me because if I reconnect these 15 year old roku's, there it is 'Back Again'. For die hart movie buffs this was heart breaking ... Anyway I still love roku and thanx again!