Forum Discussion

JHPArizona's avatar
JHPArizona
Reel Rookie
9 months ago
Solved

dark spots at bottom of screen, may be dust inside screen

any idea to to remove dark spots at bottom of screen? They are rounded humps and llok like dust. tried cleaning front of screen to no avail. Don't want to take apart if there is another alternative or no way to remove whatever is the cause.

  • RokuJechealR's avatar
    RokuJechealR
    9 months ago

    Hi JHPArizona,

    Welcome to the Roku Community!

    Thanks for letting us know about the issue you've been experiencing with your TV.

    The issue you are experiencing may be related to hardware. We recommend contacting your TV manufacturer directly to report this issue and request additional support.

    Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

    For a list of Roku TV manufacturer's contact information, visit our Community post here:
    Contacting Support for Your Roku TV

    We appreciate your understanding.

    All the best,
    Chel

  • Strega2's avatar
    Strega2
    Roku Guru
    9 months ago

    How big are those spots?  I don’t think I’ve ever noticed dust inside of any TV or monitor.  I have seen screens with uneven backlighting.  (Though typically not noticeable except when displaying a solid color image.)

    I think you’d have better luck at a general AV forum.  There isn’t a lot of DIY here and many Rokus don’t even have screens.