Forum Discussion
- RokuJechealRRetired Moderator
Hi Ndwood2093
Thanks for your first post to the Roku Community!
We are interested in learning more about the problem you are experiencing, and we need more details.
- What model is your Roku TV? (Hisense, TCL, ONN, Select Series, Pro, Series, Plus Series, etc.)
- When did you notice the issue start?
- Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
- Are you receiving error messages or codes when accessing the channel?
- Are there any external devices, such as a speaker, attached to your Roku TV?
- What troubleshooting steps have you taken so far to resolve the issue?
Please keep us posted, and we'll continue assisting you from there.
All the best,
Chel
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