Forum Discussion

bgoble31's avatar
bgoble31
Channel Surfer
2 years ago

Continuing saga of the ROKU Channel guide snafu

Going to the channel guide to find out what channel I'm on and not being able to find out has to be the most fun I've had in years. Are you kidding me ROKU?

7 Replies

Replies have been turned off for this discussion
  • bryank59's avatar
    bryank59
    Streaming Star

    Correct me if I'm wrong....

    How the guide should operate:

    I'm watching "Live TV" and want to view the guide.
    I hit left on the remote and the guide comes up with the current channel, I'm currently on, highlighted on the guide.
    If I want to go to see the channel name, I'd hit left again.
    If I wanted to see categories (favs, sports, movies, recents, etc..), I'd hit left one more time.
    ______________________________________________________________________

    How both of mine are actually working:

    I'm watching "Live TV" and want to view the guide.
    I hit left on my remote and the guide comes up with the "category selection/all channels" highlighted by default.
    ______________________________________________________________________

    When I press left, shouldn't it just go to the channel I'm currently watching on the guide?

    Going to the "category" section should be a choice ....not the default.

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      bryank59 

      You are correct in your description.  This is how the Guide used to operate and presumably, should operate.  Looks like a bug was introduced in the preparation of the 12.5 OS release. (hopefully, a bug).

      Have not seen any official response from Roku acknowledging they are seeing this as an issue that is being addressed.  There are some postings of mods/employees asking for more info as to what users are seeing.

       

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert

        Looks like the issue may now be resolved.  All my devices and RokuTV are displaying the guide properly this evening.  Fingers crossed it stays fixed.