CONTACT SUPPORT is all a joke - they don't want to waste thier time helping

Question

Why can't I just call or how about sending an E-maiol

I HAVE LOTS OF ISSUES WIT ROKU RIGHT NOW

1st off the channel doesnt work in THAILAND!!!!!!!!! thats B.S.

2nd I can't get it to connect to my Wi-Fi here because it DOES NOT PROVIDE A WAY TO ENTER PASSWORD then it gives me a message to go to

DIRECT-roku-GTO-5E69AB' WELL GUESS WHAT THIS SITE IS NON EXISTANT

and the site you go to does not offer any where to put in a password so I waste more time and log into my roku account and can't find ANY WHERE ON THE **bleep** SITE TO ACTIVATE MY ROKU BOX

YOUR A JOKE ROKU NO SUPPORT LOWESY DIRECTIONS AND JUST PLAIN A WASTE OF MY MONEY AAAARRRRRrrrrrrrrggggghhhhhhhhhhhh E-mail me SUPPORT LETS TALK OFFER ME SOME HELP - maybe ??????? sound of crickets

SLANTAVENUE · Answer

HEY I GOT SOME CONGRATULATIONS&nbsp;WHAT!!!!!!good job patrick you posted in our community blog no go FOSUPPORT SUPPORT YYOUR PRODUCTS BETTER &nbsp; AAAAAAAaaaaaRRRRRRRrrrrrrGGGggggHHHHHHhhhhhhhh ROAR

Anonymous · Answer

SLANTAVENUE&nbsp; sorry but Roku is not officially supported where you are.according to this:https://community.roku.com/t5/Roku-setup/Which-International-Countries-Can-Use/td-p/788254United StatesCanadaFranceUnited KingdomGermanyArgentinaBrazilChileColombiaCosta RicaEl SalvadorGuatemalaHondurasMexicoNicaraguaPanamaPeruThat's it. Apps outside those counties may or may not work, depending on if the developer decides to support a Roku app in a country where Roku itself isn't supported. Most don't, though a few do.

Strega2 · Answer

Yes, Roku is unsupported in Thailand.&nbsp; If it kind of works to some degree, then you are doing well.&nbsp; However, you may well be able to get it onto your Wi-Fi network and load some apps/channels.&nbsp; (Possibly not all the ones you want.)DIRECT-roku-GTO-5E69AB isn’t even a URL so I’m not sure how you were told to go there.&nbsp; It sounds more like the name of a Wi-Fi direct network for the remote and roku to privately use, but I don’t know how you came across it.&nbsp; If you could post a screen shot, that would be interesting.I have seen some posts where people were confused about entering the password, like:&nbsp;https://community.roku.com/t5/Wi-Fi-connectivity/Roku-sees-Wi-Fi-name-but-no-option-for-PW-Help/m-p/848846https://community.roku.com/t5/Roku-setup/New-Roku-Stick-not-responding/m-p/834034https://community.roku.com/t5/Wi-Fi-connectivity/wireless-network-password-page-will-not-come-up/m-p/768402Other threads have been like:&nbsp; There’s no way to input the password, and then a bit later they post something like: Oh, I figured it out. So I’m not sure exactly what changed between the two posts.&nbsp; Possibly just hadn’t moved to the password field, but it’s hard to tell.

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CONTACT SUPPORT is all a joke - they don't want to waste thier time helping

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