Forum Discussion

JamieW79's avatar
JamieW79
Newbie
2 years ago

Constant Reactivation of TV

I am having the same issue with my Roku TV. Was hoping to find a way to stop it, but guess not. That's frustrating. 

TV & Player Setup

3 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, JamieW79

    Greetings, and welcome to the Roku Community.

    We appreciate you for reaching out here, and we're sorry to hear about the issue you've experienced. We'd like to gather more information for us to grasp the concern you've brought to us better and we can help moving forward.

    • What specific activation are you experiencing? Is this about a channel/app?
    • What brand is your Roku TV (i.e. Hisense, TCL, Roku Branded)?
    • What Roku OS version is your Roku TV running?
    • When did this issue occur?

    We hope to hear a response from you.

    Best wishes,
    Kash

    • Janec76's avatar
      Janec76
      Newbie
      2 years ago

      I'm having the same issues. After turning the TV off, it comes back on after 12 minutes.  So I  end up having to unplug it.  I have a Philips Roku tv 6500 series 40"

       

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        2 years ago

        Hi, Janec76

        Thanks for posting, and welcome to the Roku Community.

        We acknowledge the issue you've shared with us, and we'd like to know more about this. By any means, in what kind does your TV require reactivation? Is this about a channel/app or re-activation as in setting up your Roku TV from the beginning with the "Let's Get Started" prompt?

        With more details, the better we can assist.

        All the best,
        Kash