Connects to modem but not internet.
Xfinity service. Changed the band setting from b/n to the suggested setting. Now it won't connect to modem, changed back to b/n. Connects to modem, fails internet check. Have restarted, unplugged,...
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Hello,
KKendall85 indigocardwrote:Xfinity service.
Changed the band setting from b/n to the suggested setting. Now it won't connect to modem, changed back to b/n. Connects to modem, fails internet check.
Have restarted, unplugged, and done it all again. No internet.
I have the xfinity app, followed the procedures on there. It checks the modem/internet and shows that I am getting 110% of my plan speed. Shows there is no issue on its side.
Roku app is up to date.
My Alexa show is able to play music from pandora.
Check modem compatibility, Wi-Fi channels, and DHCP settings. Restart modem, router, and devices. Verify physical connections. Use Wi-Fi analyzer app. Contact Xfinity support if issues persist.
