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Swami's avatar
Swami
Channel Surfer
3 years ago

Closed captions covered by notification

A recent Roku update has made it so that when you turn on closed captions using the voice remote, a notification pops up at the bottom of the screen saying "closed captions are on", and this notification stays on the screen for about 5 seconds, covering up your closed captions so that you can't read them. This annoying new feature happens on our Roku TV, as well as all Roku sticks that we own. Is there a way to turn this off? There's no reason to tell you that closed captions are on because you can obviously tell if they're on or not.

Roku Streaming Stick + (3810, 3811 series)  Roku Streaming Stick (3600 series) Roku TV 

3 Replies

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  • Anonymous's avatar
    Anonymous
    3 years ago

    Or just move the notification back where it was, in the upper right corner. The move didn't actually improve anything, just made it more intrusive.

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      3 years ago

      Swami-

      I don't know of a way to prevent it, but a quick press of the back button gets rid of it.

      • Swami's avatar
        Swami
        Channel Surfer
        3 years ago

        Unfortunately that doesn't work when watching Prime Video. Pressing the back button makes the notification disappear but it also closes the video. I see that your solution does work in Hulu though. In our case, most of our subscriptions are provided through Prime. 🙁