Forum Discussion

harhap's avatar
harhap
Reel Rookie
2 years ago
Solved

Channel Icons Are Very Small Now

These new channel sizes are way too small. I cannot find anywhere in the settings to change this. I attempted to speak to a support technician and failed to get any adequate feedback. Does ANYONE know how to get the channel sizes back to their original size or are we now stuck with these smaller, more difficult to read sizes from now on? ANY guidance would be greatly appreciated.

  • Hi, Community users!

    We hear you, and we highly appreciate your feedback, as this is what makes the Roku streaming devices/TVs an even better streaming platform. Your convenience and satisfaction are what we truly aim for. That is why we would be more than happy to raise this with our team for further discussion. Please note that this is one of the few changes made on the new system update (OS version). In the meantime, we appreciate you bearing with us.

    Feel free to reply to this thread with further feedback or create a new thread for different concerns. We'd be more than willing to listen and take action. 

    Kind regards,
    Carly

  • Hi Community users!

    We completely understand your input and greatly value your feedback, which helps to improve the Roku streaming devices/TVs as a streaming platform. Rest assured that our team will be aware of this, as your convenience and satisfaction are among our top priorities. In the meantime, your patience and understanding are highly appreciated. 

    Let us know if there's anything else you'd want us to address. We'd be more than willing to listen and take action as we are committed to finding a resolution to your concerns in the best way we can. 

    Sincerely,
    Carly

  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thanks for posting here at the Roku Community, Bismarck318!

    We appreciate you sharing your insights. Please be aware that Roku streaming TVs and devices are gradually upgrading the operating systems automatically to fix minor bugs or upgrade the features. This is why you can see changes on your home screen or observe different features.

    Let us know if you have further clarifications or observations. We'd be glad to know.

    Kind regards,
    Carly

  • Welcome, and thank you for posting here at the Roku Community, halk_sa!

    We actually don't have any information yet regarding this matter. You can always check for system updates on your Roku streaming device/TV from time to time by navigating to your Home screen. Scroll up or down to select Settings > System > System update > Check Now. 

    Let us know if there's anything else you'd want us to address or feel free to create a new thread for different concerns. 

    Kind regards,
    Carly