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roberta591's avatar
roberta591
Reel Rookie
5 years ago
Solved

channel guide stopped working

TCL TV Model 55US5800

and

TCL TV Model 32S8116X

2/25/2021 Channel guide now says No Data Available for local OTA channels - digital channels OK

Tried the zip code, restart, setting no quick start, setting no bandwidth saving. Spent over 2 hours trying things and nothing is working with TWO TCL TVs with Roku OTA tuners. After trying many things on TWO TV's I'm beginning to think the problem is not on my end. After reading other posts this is beginning to look like a wide spread issue.

Roku TV 6102X

Model 55US5800

OS Ver - 9.4.0 build 4200-22

Roku TV 8116X

Model 325327

OS ver - 9.4.0 build 4200-48

  • Mine did the same thing and I was so frustrated. I believe it happened right after a software update on the TV too... so I tried everything, even going back to factory set up and different wifi... I finally tried changing the zip code to a bigger city... and just like that it worked! For me it worked for hickory,nc zip code 28601. Hope this helps you 😉 and anyone else trying to fix this issue.