Forum Discussion

MasterB's avatar
MasterB
Reel Rookie
6 months ago
Solved

Channel Guide is wrong again.

Channel Guide on left shows my local channels still.  And when I actually watch the channel I see the correct show but the guide says something else.

For example 15.1 should be my local CBS station but the guide is showing all home shopping programming.  Internet connection is fine and I can stream shows on the other services fine.

I do not want to rescan channels because some of them only come in when the cloud cover is just right and I do not want to lose them from my list of channels.

  • MasterB,

    Thank you for posting in the Roku Community!

    We appreciate you for getting in touch about your Live TV channel guide. We're here to help.

    For more detailed information on the recommendation from renojim,

    If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in the Live TV Channel Guide does not match your area, try entering your zip code in the Settings menu on your Roku TV using the steps below.

    1. Press Home on your Roku TV remote
    2. Scroll and select Settings
    3. Select System
    4. Select the Zip code and enter your zip code
    5. Press OK to update the zip code

    After you enter your zip code, you need to set up the Live TV input again and let your Roku TV re-scan the "over-the-air" channels.

    To find TV listings, please refer to the Live TV Channel Guide here.

    Have any other questions? Don't hesitate to let us know. 

    Thanks,
    Arjiemar

     

5 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Sometimes choosing a nearby ZIP Code in the settings can get you better guide information.

      • RokuArjiemar's avatar
        RokuArjiemar
        Retired Moderator

        MasterB,

        Thank you for posting in the Roku Community!

        We appreciate you for getting in touch about your Live TV channel guide. We're here to help.

        For more detailed information on the recommendation from renojim,

        If you have an antenna connected to your Roku TV and the list of "over-the-air" channels you see in the Live TV Channel Guide does not match your area, try entering your zip code in the Settings menu on your Roku TV using the steps below.

        1. Press Home on your Roku TV remote
        2. Scroll and select Settings
        3. Select System
        4. Select the Zip code and enter your zip code
        5. Press OK to update the zip code

        After you enter your zip code, you need to set up the Live TV input again and let your Roku TV re-scan the "over-the-air" channels.

        To find TV listings, please refer to the Live TV Channel Guide here.

        Have any other questions? Don't hesitate to let us know. 

        Thanks,
        Arjiemar