Danny and anyone at Roku troubleshooting this:
The brand of the TV DOESN'T MATTER. This issue is affecting all of us across-the-board regardless of whether we have a Samsung RokuTV, a TCL, a Hisense or other brand!
My TV is a 65" Hisense Roku TV.
This ISN'T JUST ONE NETWORK LIKE ABC OR CBS. This issue is happening ACROSS-THE-BOARD, affecting most OTA TV networks.
This makes our OTA TV channel guides effectively completely useless. ROKU needs to FIX THIS immediately!! Why on earth would Roku think it is a brilliant idea for them to force its own guide on top of our guide?! Sure, I guess Roku needs to create a guide for the streaming channels. But stop messing with my OTA antenna TV channel guides!!!
Things I have tried that didn't work:
- Checking for system updates,
- Rescanning OTA TV channels,
- Resetting Wifi network,
- System restart,
- Disabling Fast TV start,
- Reenabling Fast TV start,
- Unplugging TV
I checked all of my OTA channels using an independent app, TV Guide, tuned to my local channels to see what I am supposed to be getting.
I am having this problem on most networks that broadcast multiple OTA channels.
Examples:
* PBS -- (Hi-V) Five of my six PBS channels are duplicating what is on Channel 3.4. (WRONG!)
* NBC -- (Hi-V) The main channel, 8.1, does not show NBC but instead duplicates what is on channel 8.2. (WRONG!)
* CBS -- (Hi-V) The only network not showing duplicate channels.
* FOX -- (Hi-V) The main Fox channel, 13.1, is duplicating the info from 13.3. (WRONG!)
* ABC -- (UHF) The main ABC channel, 28.1, is duplicating the info from a subchannel, 28.2 (WRONG!)
* CW -- (UHF) The main channel 44.1 is duplicating the info from a subchannel, 44.2. (WRONG!)
Per the FTC website, some of the aforementioned channels are on band Hi-V and some are UHF. All of the affected channels are strong OTA signals in my area.
Their RF (physical) channels are:
PBS -- RF 18
NBC -- RF 9
FOX -- RF 12
ABC -- RF 17
CW -- RF 44
This is not a streaming channel issue. This is an OTA channel issue.
