Changing behavior of remote left/right buttons
I have a Roku Ultra with voice remote. It is connected to my modem/router via ethernet cable and feeds into a Marantz receiver which feeds a Sony 4K TV. It working except the behavior of the remote changes from time to time. If I have the YouTube app open and want to scroll through the videos in the various categories, I can use the left/right buttons. Except, sometimes if I hold down a button it will scroll through the selections until I release the button. Other times it will only move one selection and I have to release the button and repress it for each video to move across the listed videos. This makes it hard to quickly find a video. This behavior seems to change back and forth approximately every week or so. Maybe with system updates? I can't find any setting that sets this behavior. Is this an issue with the app interpreting the remote commands? The behavior in Disney+ and ESPN is also a bit odd. Sometimes it will scroll, sometimes it won't. Sometimes the scroll is so fast you can't what selection you are on. It's a bit annoying.
Thanks for your response!
Is this an isolated case on a specific channel? Or does this remote behavior also occur when navigating the other channel?
If so, we've got some steps that you can try here: How to fix your Roku voice or simple remote that is not working.
Keep us posted!
Thanks,
Rey
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