Forum Discussion

EMD2's avatar
EMD2
Reel Rookie
2 years ago
Solved

Can't pair any remote to Roku 3810X

Thank you so much, I had the exact same problem.

  • Do you have the original USB cable with bump in it? That is what the remote communicates  with, not the stick itself, you can't  use any usb cable you need the original!!!

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    Do you have the original USB cable with bump in it? That is what the remote communicates  with, not the stick itself, you can't  use any usb cable you need the original!!!

    • EMD2's avatar
      EMD2
      Reel Rookie

      Yes, I understand. I spent hours scouring the net for a solution to pair the remote, nothing ever mentioned that certain stick models need that cable. I only found your reply because I finally put the model number of the stick into my search. Thanks for solving my problem!