Forum Discussion

jennkrouse's avatar
jennkrouse
Reel Rookie
2 years ago

Can't navigate antenna TV channels after update to roku software version 11.5.0 build 4312

Live TV does absolutely nothing that I can tell. It gives you a ridiculously long list of **bleep** channels that have nothing to do with my local over-the-air stations. I even tried to rescan and it after it's done it just takes you right back to the list of preset channels that I guess Roku decided everyone might want. Like ABC News Texas. This is infuriating. Because when we first got our TCL TV one of the things we loved most about it was that it was easy to attach an antenna and scan and get all our local stations. Then we we actually wanted to use it tonight to watch the CMA red carpet that whole list of local stations was gone and I could never figure out how to get them back. I'm ready to dump Roku and try something else after my experience tonight.

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi jennkrouse,

    Greetings from the Roku Community!

    We're glad to assist you with your problem streaming your over-the-air local stations. We'd like to know more about it so we can further assist you. When did this issue occur? What software version are you currently in (you can check on Settings > System > About)?

    In the meantime, kindly try to restart the system by going to Settings > System > Power > System Restart and see if it will fix the issue.

    We'll be waiting for your response.

    Kind regards,

    Eunice

    • jennkrouse's avatar
      jennkrouse
      Reel Rookie
      2 years ago

      After digging through the community comments for more than an hour last night I finally found a suggestion to "hide streaming channels" in the tv input settings. I did that and I could finally see my local OTAs. Of course, I missed the programming I wanted to see and that was a huge disappointment, but at least now it's back to the way it was before this mess.